PRIVACY POLICY

Last updated: 01.05.2026

01. General Provisions

This Privacy Policy explains how Merey Alliance, registered address: 050034, 37/4 Akzhol Avenue, city of Astana, Kazakhstan, hereinafter referred to as the “Company”, “we”, “us” or “our”, collects, uses, stores and protects personal data of users of the website mereyalliance.com.

This Policy has been prepared in accordance with the applicable legislation of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.

By using the website, submitting a contact form, sending a request, registering, or otherwise providing personal data, the user confirms that they have read this Policy and, where required, gives consent to the collection and processing of their personal data.
If you do not agree with this Policy, please do not use the website or provide your personal data.

02. Purposes of Personal Data Processing

The Company may collect and process personal data for the following purposes:

  • to process user requests, applications and messages;
  • to contact the user and provide feedback;
  • to provide services or information requested by the user;
  • to improve the website, its security and user experience;
  • to provide technical support;
  • to send marketing or informational communications, where the user has given consent;
  • to comply with legal obligations under the laws of the Republic of Kazakhstan.

03. Categories of Personal Data

The Company may collect the following categories of personal data:

  • full name;
  • phone number;
  • email address;
  • company name or position, if voluntarily provided by the user;
  • content of messages, requests or applications submitted by the user;
  • technical data related to website use, including IP address, browser type, device type, access time, cookies and similar technologies;
  • other data necessary for legal, contractual or service-related purposes.

The Company does not intentionally collect sensitive personal data or data of minors unless such processing is necessary for the provision of services and is permitted by applicable law.

04. Legal Grounds for Processing

The Company processes personal data on the following legal grounds:

  • the user’s consent;
  • the need to respond to the user’s request or application;
  • performance of contractual or pre-contractual obligations;
  • compliance with legal obligations under the laws of the Republic of Kazakhstan;
  • the Company’s legitimate interests, provided that such interests do not violate the rights and freedoms of the user.

The user may withdraw their consent to personal data processing in accordance with the procedure established by the laws of the Republic of Kazakhstan.

05. Data Retention Period

The Company stores personal data for as long as necessary to achieve the purposes for which such data was collected and processed, unless a longer retention period is required by the laws of the Republic of Kazakhstan.
After the purpose of processing has been achieved, or if the user withdraws consent, the Company will delete, block or anonymize the personal data, unless further storage is required by law.

06. Transfer of Personal Data

The Company may transfer personal data to third parties in the following cases:

  • where the user has given consent;
  • to contractors, technical providers, hosting providers, CRM systems, analytics providers or communication service providers involved in website operation or service delivery;
  • to state authorities or authorized organizations where required by law;
  • where necessary to protect the Company’s rights, security or legitimate interests.

The Company requires third parties to maintain the confidentiality and security of personal data.
If personal data is transferred outside the Republic of Kazakhstan, such transfer will be carried out in accordance with the laws of the Republic of Kazakhstan and, where required, on the basis of the user’s consent.

07. Rights of Data Subjects

In accordance with the laws of the Republic of Kazakhstan, the user has the right to:

  • receive information about the processing of their personal data;
  • request access to their personal data;
  • request correction of inaccurate or incomplete personal data;
  • withdraw consent to personal data processing;
  • request blocking or deletion of personal data in cases provided by law;
  • contact the Company regarding the processing of personal data;
  • file a complaint with the authorized state body.

To exercise these rights, the user may contact the Company at: in**@***********ce.kz

08. Data Protection Measures

The Company takes necessary legal, organizational and technical measures to protect personal data against unauthorized access, loss, alteration, disclosure or unlawful processing.
Such measures may include:

  • restricting access to personal data;
  • using secure communication and data storage tools;
  • implementing internal security procedures;
  • ensuring confidentiality obligations of employees and contractors;
  • identifying and preventing data security incidents.

09. Cookies and Analytics

The website may use cookies and similar technologies. These technologies help ensure the proper functioning of the website, improve user experience, collect statistics and analyze website performance.

The user may restrict or disable cookies through browser settings. However, disabling certain cookies may affect the proper functioning of some website features.

If the website uses third-party analytics tools, such tools are used in accordance with applicable law and, where required, on the basis of the user’s consent.

10. Changes to this Policy

The Company may update this Privacy Policy from time to time. The updated version becomes effective once published on the website.
Users are encouraged to review this Policy periodically.

11. Contact Information

Company: Merey Alliance


Address: 050034, 37/4 Akzhol Avenue, city of Astana, Kazakhstan


Email: in**@***********ce.kz 


Phone: +7 708 977 53 20 


Website: mereyalliance.com